Talk to us

What a first conversation covers

Thirty minutes, no slide deck. It is most useful with whoever knows your round frequencies and roughly what the service costs — usually an operations or waste services manager rather than procurement.

• What you run today. How many containers, what type, what frequency, who lifts them.
• Where the pain is. Overflow complaints, contract cost, mileage, CO₂ targets, crew capacity — the answer changes what we would propose.
• Whether there is a case at all. We can usually tell within the call whether the numbers are likely to work, and we will say if they are not.
• A pilot shape and an indicative price. Which round, how many sensors, what it costs, and what we would measure.

Useful to have to hand

None of this is required, and we will not send you a questionnaire before agreeing to talk. But if you know these figures the first conversation gets a lot further:

• Roughly how many containers a vehicle travels specifically to reach — street and park bins, bring sites, communal and trade containers. Kerbside rounds do not count.
• The current collection frequency on those, and whether it is the same everywhere.
• Who does the lifting — an in-house team, an arm's-length company, or a contractor, and roughly when that contract next comes up.
• What is driving the question — a budget line, an overflow problem, a carbon target, or a tender you are preparing.